Frequently Asked Questions
Applicants
Where do I go to see a list of open positions?
Select the "Job Seekers" tab to view a complete listing of available postings.
How do I apply for a position with Madison County Commission?
Select "Job Opportunities" under the "Job Seekers" tab to view a complete listing of available postings.
I am unable to log into my governmentjobs.com portal to apply for a position or check the status of my application.
For technical assistance including password help with your governmentjobs.com portal, please contact NEOGOV at 855.524.5627.
How do I check the status of my application?
With our new ATS powered by NeoGov, you can log into your governmentjobs.com portal at anytime and view the status of your application.
What are the requirements of the position?
Each position has different requirements in terms of knowledge, skills, and abilities. Some positions require specific licenses, certifications, and degrees. This information can typically be found on the job posting.
LGHIP
As a full-time employee, do I have to participate in LGHIP?
My brand name prescription had a large up-front co-pay. I thought co-pays were $10. What happened?
If your prescription is a brand-name drug it must follow the Point-of-Sale reimbursement process.
How do I use my insurance for prescriptions?
Simply provide the pharmacy with your BCBS Insurance card and they'll use that information to file your prescription claims.
When does insurance end for a dependent turning 26?
Eligible dependents turning 26 will age off the coverage at the end of their birth month and recieve information for COBRA in the mail.
How do I determine if a doctor or pharmacy is in-network?
Visit https://www.bcbsal.org and log-in to your account. Select "Find a Doctor" at the top of the screen. All PPO participating providers meeting your search criteria will be displayed.
I recieved a bill for services performed and I'm unsure why. What should I do?
Contact BCBS at 1-800-321-4391 to learn more about the claim. Additionally, we recommend contacting your doctor.
Where can I go for vision services without VSP?
A list of participating providers in LGHIP discounted network can be found at: https://www.lghip.org/HealthInsurance/LGHIP/Vision.aspx.
VSP
I do not have a card, what is my number?
VSP does not issue a card. The provider will access the employee's information via the VSP website by the social security number of the subscriber (our employee).
My dependent went to the doctor and they said they weren't on my plan. I added them, what's wrong?
Ensure your dependent has provided their eye doctor with the subscriber's social security number, instead of their own.
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Single: $2.77 -
Employee + One: $5.82 -
Family: $8.92
What are the bi-weekly premiums for VSP?
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Single: $2.77 -
Employee + One: $5.82 -
Family: $8.92
When can I enroll in VSP or make changes to my coverage?
You may enroll or make changes at the time you are hired, during Open Enrollment, or within 30 days of a qualifying life event. Qualifying events include: marriage, birth, adoption, death, divorce, loss of coverage, or a change in a spouse’s employment.
FMLA
What is the Family Medical Leave Act (FMLA)?
Who can take FMLA leave?
In order to be eligible to take leave under the FMLA, an employee must:
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have been employed by the County for at least twelve (12) months and; -
have worked at least one thousand two hundred fifty (1250) hours in the twelve (12) months before leave is requested. -
The 12 months of employment are not required to be consecutive in order for the employee to qualify for FMLA leave. In general, only employment within seven years is counted unless the break in service is (1) due to an employee’s fulfillment of military obligations, or (2) governed by a collective bargaining agreement or other written agreement.
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Does the time I take off for vacation, sick leave or PTO count toward the 1,250 hours?
The 1,250 hours include only those hours actually worked for the employer. Paid leave and unpaid leave, including FMLA leave, are not included.
Is my employer required to pay me when I take FMLA leave?
The FMLA only requires unpaid leave. Family Medical Leave is unpaid. However, Madison County requires accrued paid time off (PTO) to run concurrently with FML for all or parts of any qualifying leave. When paid leave is used for an FMLA-covered reason, the leave is FMLA-protected.
When can an eligible employee use FMLA leave?
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for the birth of a son or daughter, and to bond with the newborn child; -
for the placement with the employee of a child for adoption or foster care, and to bond with that child; -
to care for an immediate family member (spouse, child, or parent – but not a parent “in-law”) with a serious health condition; -
to take medical leave when the employee is unable to work because of a serious health condition; or -
for qualifying exigencies arising out of the fact that the employee’s spouse, son, daughter, or parent is on covered active duty or call to covered active duty status as a member of the National Guard, Reserves, or Regular Armed Forces.
Are there any restrictions on when an employee can take leave for the birth or adoption of a child?
Leave to bond with a newborn child or for a newly placed adopted or foster child must conclude within 12 months after the birth or placement. The use of intermittent FMLA leave for these purposes is subject to the HR Department's approval.
When can a parent take leave for a newborn?
Mothers and fathers have the same right to take FMLA leave to bond with a newborn child. A mother can also take FMLA leave for prenatal care, incapacity related to pregnancy, and for her own serious health condition following the birth of a child. A father can also use FMLA leave to care for his spouse who is incapacitated due to pregnancy or child birth.
Does an employee have to take leave all at once or can it be taken periodically or to reduce the employee’s schedule?
When do I need to notify the HR Department if I plan to take FMLA leave?
How do I request FML?
Employees requesting FML must complete a Request for Family Medical Leave form.
Will my benefits continue while on FML?
Yes, as long as benefit premiums are being paid.
When and how do I return to work after leave?
At the completion of FML, the employee is eligible to return to their former position or an equivalent position with the same pay and 131 benefits.
How often should I report in and how?
Employees on FML are required to either contact their department head by phone or email on the first and third Thursday of each month while on leave to provide updates on the status of their condition.
Can I work another job while on FML?
Employees on FML are prohibited from engaging in outside employment while on leave. Employees who do engage in other employment while on FML will be subject to disciplinary action, up to and including termination.
What do I do if I have a dispute of a FML related action or decision?
If an employee disagrees with any FML related action or decision by the County, it is the employee’s responsibility to submit their disagreement in writing to the Director of Human Resources within ten (10) days of the action or decision. The Director of Human Resources and the employee will meet to discuss the matter and seek to arrive at an agreeable resolution.
How long do I have to be off work to begin FML?
Madison County policy requires you to be off at least 7 days off work if you work 8 hour shifts or 5 days off if you work 12 hour shifts.
Wellness Screenings
Where can I get information on my past wellness screenings?
Visit https://www.my.lghip.org and create login. The User ID will always be your contract number. If additional information is needed, please call LGHIP at 866-836-9137.
Do I have to obtain a Wellness Screening? If so, how often?
Employees participating in the County’s health insurance plan are required to obtain an Annual Wellness Screening.
If I am unable to attend a Worksite Wellness Screening, what should I do?
You may visit a participating pharmacy to obtain a Wellness Screening at no cost. Additionally, you may visit your Primary Card Physician to obtain a Wellness Screening.
Please note: The Employee Clinic no longer conducts Wellness Screenings due to staff restrictions.
To view a list of participating pharmacies, visit: https://www.lghip.org/pdf/Wellness/ParticipatingPharmacies.pdf. Please call ahead to schedule an appointment at the pharmacy.
You will need to print and bring along the Provider Screening Form. The form can be found by visiting: https://www.lghip.org/PDF/LGHIP/LG12-ProviderScreeningForm.pdf.
How do I schedule a Worksite Wellness Screening?
We will send an email out with registration details to County employees.
When is the deadline to complete Wellness Screenings?
The deadline to complete your Wellness Screening for 2019 is July 31. Please be mindful it may take up to 5 business days for your Wellness Screening to be processed, so plan ahead.
Will my employer know the results of my screening?
Absolutely not!
I don't see the timeslot I want available on the registration survey.
Appointment requests will be taken on a first come, first serve basis. Individuals registering to attend select screenings will be asked to select from a list of available timeslots. If a time slot is full, the option will no longer be available.
Is the make-up Wellness Screening the final Worksite Wellness Screening of the year?
Yes! We conduct a final screening each year in May.
Please note: The Employee Clinic no longer conducts Wellness Screenings due to staff restrictions.
To view a list of participating pharmacies, visit: https://www.lghip.org/pdf/Wellness/ParticipatingPharmacies.pdf. Please call ahead to schedule an appointment at the pharmacy.
You will need to print and bring along the Provider Screening Form. The form can be found by visiting: https://www.lghip.org/PDF/LGHIP/LG12-ProviderScreeningForm.pdf.
My screening was conducted at my doctor or a participating pharmacy. How do I see the results or confirm it was submitted?
Visit https://www.my.lghip.org and create login. The User ID will always be your contract number. If additional information is needed, please call LGHIP at 866-836-9137.
Retirement
My insurance card is not working. What is wrong?
Please ensure you are presenting the correct card.
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Blue Advantage - This card is used by a retiree who has Medicare, but someone on their plan is not on Medicare -
United HealthCare (UHC) - This card is used by a retiree where everyone on their plan is on Medicare -
LGHIP/BCBS - This card is used by a retiree who is not Medicare eligible
What is my copay for physical/occupational therapy with UHC?
Each visit is subject to a $40 copay up to the annual out-of-pocket maxmium.
How much can I earn after I retire for a ERS/TRS agency and not lose my retirement benefit for the year?
$31,000. If the employee retired after June of this year, the $31,000 is divided by the remaining months (pro-rated) post-retirement to determine their remaining annual limit.
When do I need to apply for retirement?
Schedule an appointment to speak with Renee Winslett, our Benefits Coordinator, as soon as you decide you'd like to retire to begin planning.
On-the-Job Accidents
I was injured on the job. What should I do?
You supervisor should immediately call the Triage Hotline with you present. The number is 1-855-660-5200.
I was injured, but the Triage Hotline recommended self-care. Now what?
Notify us if more symptoms or issues arise. Not further action is necessary.
How do I get my Rx filled on Worker's Comp?
As soon as you know you need a prescription filled, give our office a call at 256-532-3614 or email kmyhand@madisoncountyal.gov.
I had an accident with property damage, but I was not injured. What should I do?
If an employee damages property (County or other) but is not injured:
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The supervisor or Department Head should contact HR providing the employee’s name and department. -
HR will provide the PIN to the supervisor and call Alternative Sentencing to schedule the drug test. -
Employee involved will report to the Office of Alternative Sentencing, providing the assigned PIN and the last four digits of their Social Security number to be drug tested.
Employee Portal
I can not log in to my Employee Portal. What do I do?
The Employee Portal can now retrieve your username and reset your password!
I've never logged into the Portal. Can you help me?
EAP
Who is eligible to use EAP services?
All full-time employees and their dependents.
What is an EAP and what can I use it for?
An EAP is a professional service which provides confidential assessment, referral, and short-term counseling services to employees and their dependents for behavioral healthrelated problems such as (but not limited to):
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Marital/Family -
Eating Disorders -
Anxiety -
Depression -
Grief and Loss -
Financial/Legal -
ADHD/ADD -
Substance Abuse
What does the EAP benefit through BHS cover?
Coverage includes an initial assessment and two follow-up visits.
Does using EAP services cost anything?
EAP is a benefit provided to you, at no charge, by Madison County. All services that are authorized by BHS are covered at 100% and you do not have to file any claims.